Information We Collect
When you contact us or request a service, we collect personal details you give us. This includes your name, phone number, email address, and the address where you need mold remediation.
We also collect information automatically when you visit our website. This includes your IP address, browser type, pages you view, and how long you stay on our site. We use cookies and similar tools to gather this data.
How We Use Information
We use your contact information to respond to your request, schedule an inspection, and provide mold remediation services. We may also send you updates about your project or answer your questions.
We use website data to improve our site, understand what visitors find helpful, and make our online presence better. We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies to remember your preferences and track how you use our site. Cookies are small text files stored on your device. They help us see which pages are popular and how we can improve your experience.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as well.
Analytics and Third-Party Tools
We use third-party analytics tools, like Google Analytics, to collect information about how visitors use our website. These tools may use cookies and similar technologies to gather data such as your IP address, browser type, and pages visited.
The information collected is used to analyze trends, administer the site, and track user movements. It helps us understand our audience and improve our services. These third parties have their own privacy policies, and we encourage you to review them.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to others. We may share your information with trusted service providers who help us operate our website, conduct our business, or serve you. These providers agree to keep your information confidential.
We may also release your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety. This includes sharing information with law enforcement or other companies for fraud protection.
Data Retention
We keep your personal information only as long as needed to fulfill the purposes described in this policy. This includes providing services, complying with legal obligations, resolving disputes, and enforcing our agreements.
When we no longer need your information, we securely delete or anonymize it.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use physical, electronic, and managerial safeguards to secure the data we collect.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
User Rights
You have the right to request access to the personal information we hold about you. You can also ask us to correct or delete your information, or to stop using it for certain purposes.
To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe we have such information, please contact us.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will revise the effective date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our site or services after changes means you accept the updated policy.